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Outsourcing services

Among the managed services we offer are:

TECNOAV expands its service portfolio to support our clients in operational tasks, allowing them to dedicate their time to more important activities for the growth of their business.

  • Performance management of web or mobile applications, use of applications, and analysis for developers based on the experience of the end user.
    Monitoring service of mobile Apps or web pages at the level of usage statistics and frequency of applications, traceability of user activity in the application, performance metrics and monitoring of application failures.
  • Management of availability of IT services.
    Service of monitoring the infrastructure (servers, networks, applications) to prevent failures in any component that may cause the services provided by IT to affect the operation of the business.
  • Technical Support: Hardware and Software.
    Upon request and / or maintenance contract, which may include parts and pieces
  • Monitoring and analysis of IT security events.
    Security event management service for detecting vulnerabilities, malware, attack attempts, among others.
  • Infrastructure and server backup software.
    Support service of Windows and / or Linux servers, whether physical or virtual, to a storage medium on disk.

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